Swetha and Ivan are very kind people.. I had a visit for Notary stuff and Swetha was very helpful in getting it done quickly and efficiently. Thank you for that.
I've used this UPS branch before for packages and found them very reliable. I was then very disappointed during my last visit, when the clerk made a mistake with my order, was extremely rude about it (telling me it was my fault even though I overheard her tell her colleague she had only noticed her mistake after printing the job), refused to accept responsibility, and attempted to cheat me out of a refund by falsely claiming that I had to submit a cancellation online. Thankfully her supervisor/colleague was able to help me get the refund on the spot. Maybe it was just an off day for her, but I will not be using this particularly branch for shopping and printing (which I do a lot of) in the future. I would recommend other customers to carefully check your order and receipts and make sure there aren't mistakes in the product and the charges.
Dear, Ms. Patel: Get a new job if you are that unhappy working at UPS! Went in to ship a package couldn't believe how rude she was toward customers. Constantly sighing. Maybe she was having a bad day but that cannot be an excuse to treat customers horribly.
I have been doing business with Ivan and Swetha for several years. I couldn't recommend anyone more highly.
Loyal customer now for few years. Ivan and Sweta [Sh-weta] have never disappointed. Have trusted them to handle everything from holiday cards to sensitive legal faxes. For 15 years I have been a UPS 2026 Store client and this is by far the best customer service experience to date. Both administrators continue to prove that I am valued as a customer and not just a number. Grateful for their hard work and reliability over the years.
The Ups Store is a US Finance company based in Princeton, New Jersey. The Ups Store is located at 174 Nassau St, Princeton, NJ 08542, USA.
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