Great deals. Well mannered staff. Great store overall.
In addition to this nightmare, not one person I spoke to was able to advise as of to which part I would need in order to resolve my matter. They were clueless and undeserving of the Geek Squad badge that they wore.
I am TICKED off! Best Buy Geek Squad has provided me with sub par customer service to which not one representative was able to solve my problem. I should have expected a terrible experience as the representative assigned to my case was unkempt and disinterested in my concerns, she had little to no valuable knowledge to offer to either me or my husband.
Very very Bad experience with cashier desk people, I buy printer this morning they listened price $184.00 but when i go to register they change $199.00, I tell the girl work at register printer price is $184 she go with me n check price is $184 she check printer model number is same , she said she go to register n she change price but i other lady working behind she ask her she said no u have to pay $199 , when i tell her price show there $184 why u charge $199 n she walk from there n show her attitude n move here head, she need to go for training again for customer service, if u serve customer u have to put ur attitude on side n happy to serve customer n explain them.
-The Nitty Gritty
Awful experience from start to finish. Ordered 3 appliances and the first to be delivered was the dishwasher. It was delivered in a mangled box and had a huge dent in the front. So it went back - then was delivered 5 days later. The delivery team dropped it in the kitchen and did not install as the order said not to. Another day lost. Wait 4 more days for them to install. They remove the old one and install the new, it does not work. Order canceled. No followup from BestBuy at all. Never again.
Sales person Fabian was very helpful and knowledgeable regarding cameras and telescopic lenses. He knew his products and photography in general extremely well.
Best Buy is a US Electronics Store based in Princeton, New Jersey. Best Buy is located at 251 Nassau Park Blvd, Princeton, NJ 08540, USA.
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