This was a very negative experience. I went here to get my watch band resized, and the couple said it would take ten minutes. 45 minutes later, I found out they had broken my watch clasp. When they finally finished the job, I asked that they lower the price because of how long it took, and because they broke my watch. The wife said 'absolutely not' that I had wasted 'her time.' Then she and her husband proceeded to insult me, while I was standing right there. Not once did they offer an apology, or any sort of customer service. This was a horrible experience with a mean couple running the business. I don't know how they stay afloat, treating customers like that. I will never go back, and will make sure to tell my friends and family to stay away too.
Very UNFRIENDLY woman. I just left the store.
Marlowe S Jewelry Repair S is a US Jewelry Store based in Princeton, New Jersey. Marlowe S Jewelry Repair S is located at 301 N Harrison St, Princeton, NJ 08540, USA.
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