My dog looked terrified and shaky when I picked him up. It’s such a shame cos my dog has been going there since he was a puppy with his usual groomer. But since she left Petsmart a few months ago, we realize all these groomers he has now are terrible. We will never go back!
I have been bringing my two Persian cats to Pet Smart’s groomers for years. Tina cuts my cats and we just love her! Persian cats are not easy to groom, they have the most dense hair and it mats up so easily. She never knows what she’s dealing with when they come in! Not only does she do an amazing job every single time, she is very thorough and fast! And she loves my cats and treats them like gold! I know when I bring them to her they are in good hands and they are happy. Tina’s the best so she gets 5 stars!! Thanks Tina!!
Petsmart grooming salon used to be decent. But it has gone totally downhill in the past couple of years. The groomers are rude and do a lousy job. They are also mean to the dogs. I always overheard them yelling at them. Today, when a dog whined while the groomer was cutting his fur, this groomer said “stop that, did you die yet?”! When I went pick up my dog after almost 2 hours, I saw my dog on leash tied in the back of the front room whimpering while his groomer was checking in another dog. After she is done checking in that dog, to my surprise, instead of going back to my dog to finish up whatever she needs to do, she started grooming this other dog! So I asked her if my dog is ready to be picked up yet? She said “not yet, I still have to shave his paws, but I have to work on this walk in first.” I asked “so you’re going to work on this walk in and let my dog wait?” she said “This is our policy.” Whatever she said doesn’t make sense and is unbelievable, so I told her forget about his paws I can do that myself and I made her give me the paper to make my payment so I can take my dog out of there.
I needed a new filter for my turtle tank. The associate in the fish dept, although they didn't have what I wanted, he helped me find something as an alternative. He was very polite and helpful.
Pet Smart is the best and especially because of Loretta who grooms my cat Alex. I don't ever want to lose her. I've had other groomers but no one like Loretta. And I get discounts on their grooming which I love.
Good selection of pets not that expensive for pet food but ....... That bearded dragon is to expensive =(
Petsmart is a US Veterinary Care based in Princeton, New Jersey. Petsmart is located at 111 Nassau Park Blvd, Princeton, NJ 08540, USA.
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