I guess the old time USED CAR salesmen have found a home in the furniture industry. Because Car Dealerships today will not tolerate outright LIES to customers..........
I seldom write on line reviews but wanted to share a very positive experience. We recently decided to replace our bedroom set. We decided on a design and visited the Princeton store. We were able to view exactly what we wanted on the floor. It was even nicer in person than the on-line photos. We were greeted by a very nice saleswoman, Joyce. She was extremely helpful and patient. She helped us with additional accents etc. I would definitely ask for her. The delivery went well and the gents were very good. Overall I would recommend Princeton Thomasville and especially Joyce. Thank you very much.
A fun place to shop , it's worth the trip
Great discounts and interest free financing
Very good quality furniture
When I returned home I immediately Googled Broyhill and looked up their bedroom sets. To my surprise, there was our exclusive set. With a name to boot.
My 1st red flag. After we agreed to the 45% deposit, we were handed the receipt and basically dismissed. Upon a closer examination at our sales order we called and asked them to put some kind of model or "name of" the furniture we purchased. When we returned to the store, the salesman added "BROYHILL" to our receipt and initialed it. AND continued to assure us that this model was an exclusive with Thomasville. Red flag #2.
Wow, what can I say. The furniture in the store is great and I'm sure the people are too. It all boil's down to whom you get as a salesperson. We looked at a bedroom set that the salesman kept on repeating to us that it is made "EXCLUSIVELY" for Thomasville Furniture. After my wife and I decided to purchase, we were given a hand written sales order without any details as to what make we bought or model, just the pieces.
That price was 22% lower off the bat (with a follow-up email) than Thomasville of Princeton.
Sales associates are very knowledgable
Needless to say we cancelled at Thomasville. We are so turned off by the process that we are not purchasing anything.
Thomasville of Princeton lost our potential sale when we were completely ignored by the team of salespersons socializing on the couches when we walked in. When we approached and asked a question about a particular item, only one spoke up and even then, she simply told us that the information was on their website. And with that, it was enough to couch them all together.
Terrible process to get delivery set up. Multiple calls. They lost my address twice. I only got a confirmed date when I called the warehouse directly. I wish I could speak to the quality, but I still don't have my items.
Here's the funny part. When you click on a dining room set you like or a single piece you can also click on "FIND STORE". The first store that pop's up is "VALUE CITY" and the one's after include Raymor & Flanagan.
When I called one of the store's and gave them the SKU #'s (which can be found on the Broyhill site) they said they would call back with a purchase price.
Home Inspirations Thomasville is a US Furniture Store based in Princeton, New Jersey. Home Inspirations Thomasville is located at 3506 US-1, Princeton, NJ 08540, USA.
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